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TOP EVENTS TERMS AND CONDITIONS
College Basketball Tournament
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Sesame Street Live
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Jersey Boys
Wicked
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Phantom Of The Opera
Elton John & Billy Joel
Muse
Terms and Conditions
In the event of a rescheduled show:
  • If an event is postponed, the tickets will be honored for the new date of the show.
  • New tickets will not be issued.
  • In case of a rainout or strike for a sporting event, no refunds will be made. You must exchange the ticket at the venue for a seat to a future game that is still available.
In the event of a cancelled show which has no reschedule date:
  • A full refund will be issued to the purchaser, less shipping and handling charges, provided the following occurs.
    • The tickets must be returned to this office within ten (10) business days of the original event date.
    • After ten (10) days of the original event date, you may need to return tickets directly to the box office for a face value refund only.
    • We suggest you return the tickets via certified, insured mail, or Federal Express. Original tickets are not responsible for any messenger charges incurred.
  • Internet sales are not in real time; therefore, all tickets are subject to availability and change.
  • Ticket availability is subject to change without notice.
  • Ticket prices and availability are not guaranteed until orders are confirmed*.
  • Original Tickets further reserves the right to refuse any order at our discretion.
  • We will contact you if the tickets you ordered are no longer available or if we are unable to fill the order as you requested.
  • We may offer you alternate seats if the original seats you requested are not available. We may also direct you back to our online ordering site to review current inventory.
  • We reserve the right to upgrade your tickets for the same price.
Orders and Guaranteed Orders In Advance
  • In many instances, tickets for events are not released until just before the event date.
  • Original Tickets will take secure orders months in advance.
  • We take a nonrefundable deposit.
  • We secure the area and price of the ticket.
  • Upon receipt of the deposit, the order is guaranteed and so is the price.
  • If the order is not guaranteed, you will always be informed at the time of the order.
Delivery.
Tickets are delivered using an express courier service, such as Federal Express. We require a signature on all deliveries. The courier must deliver to the address on the package. The courier cannot deliver to any other address. If there are specific delivery requirements, we need to know when you place your order. Credit Card delivery requirements (this is for your protection). Tickets are normally sent to your credit card billing address. Your address will be verified with the credit card company, so the exact address where the statement is mailed is needed. In the event you need to ship to an alternate address, the following will apply: You will need to complete, sign and fax or scan us a credit card authorization form. We may also require a signed copy of the invoice. A copy of your driver’s license or passport, and credit card. The copy of the credit card should be front and back. The order will be cancelled if the above documentation is not provided.
Weather
Postponement or cancellation of events due to weather conditions are beyond the control of Original Tickets. No refund for unused services, or allowance for the loss of enjoyment caused by weather conditions, will be made by Original Tickets. Customer assumes all weather risks as there will be NO refunds for rainouts or other weather conditions, acts of Nature or other events that disrupt play. All events purchased through us should be considered as "rain-or-shine" final purchases.
Refunds or exchanges
There are no refunds or exchanges, but we understand that situations arise and we can take consignment of your tickets and try to sell them for you. Most of the time you will only lose only 20 percent of your purchase price and some times none. Let us hear what happened first. The market and timing will reflect our decision on refunds or exchanges.


Customer Service- 1-800-932-6732 or sales@ogtix.com
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